Question 1

What types of boats do you offer for charter?

Accepted Answer

At Moana Charters, we exclusively offer 37 feet Axopar boats, designed for both comfort and adventure. These boats are known for their exceptional performance, modern amenities, and versatility.

Question 2

How do I book a boat charter?

Accepted Answer

Booking a charter with Moana Charters is easy! You can book online through our website or contact our reservations team directly via phone or email. We'll guide you through the process and help you find the perfect Axopar boat for your needs.

Question 3

Can I charter a boat for special occasions?

Accepted Answer

Absolutely! Moana Charters offers our Axopar boats for various occasions, including weddings, birthdays, corporate events, bachelor and bachelorette parties, and more. Contact our team to discuss your specific requirements, and we'll customize the experience for you.

Question 4

Is prior boating experience required?

Accepted Answer

No prior boating experience is necessary when you charter with Moana Charters. We offer experienced captains and crew members who are familiar with our Axopar boats. They will handle all aspects of navigation and safety, allowing you to relax and enjoy the journey.

Question 5

What is included in the charter package?

Accepted Answer

Our charter packages for Axopar boats at Moana Charters include the boat rental, captain, crew (if required), and standard amenities. Guests are welcome to bring their own food and drinks, including alcohol. Please note that guests are fully responsible for their alcohol consumption.

Question 6

Can I bring my own food and drinks on board?

Accepted Answer

Yes, you can bring your own food and drinks on board our Axopar boats at Moana Charters. Feel free to pack your favorite snacks, meals, and beverages. Alcohol is allowed, but please remember that guests are responsible for their alcohol consumption and behavior.

Question 7

What happens in case of bad weather?

Accepted Answer

Your safety is our top priority at Moana Charters. If weather conditions are deemed unsafe, we will reschedule your charter or provide a refund. Our experienced captains monitor weather forecasts closely to ensure a safe and enjoyable experience aboard our Axopar boats.

Question 8

Are pets allowed on board?

Accepted Answer

Some of our Axopar boats at Moana Charters are pet-friendly, while others may have restrictions. Please inquire about the pet policy when making your booking, and we'll be happy to assist you.

Question 9

How far in advance should I book?

Accepted Answer

It's recommended to book your Axopar boat charter at Moana Charters at least a few weeks in advance, especially during peak seasons. However, we can often accommodate last-minute requests depending on availability.

Question 10

What is your cancellation policy?

Accepted Answer

Our cancellation policy at Moana Charters varies based on the charter type and timing. Please refer to our Terms and Conditions for detailed information about our cancellation and refund policies.

Question 11

Can I extend the charter during the trip?

Accepted Answer

Charter extensions for our Axopar boats at Moana Charters are subject to availability. If you wish to extend your charter, please communicate with the captain or crew as early as possible, and we'll do our best to accommodate your request.

Question 12

How do I pay for my charter?

Accepted Answer

We accept various payment methods at Moana Charters, including credit/debit cards and bank transfers. A deposit is usually required at the time of booking, with the remaining balance due before the charter date.

Question 13

Where will I be picked up for the charter?

Accepted Answer

We offer multiple pickup locations for your convenience at Moana Charters. The pickup location will be determined based on the type of trip you're booking and the convenience for you and your guests. Our team will provide you with the specific pickup details when you make your reservation.

FAQs